Privacy Policy
Last updated: July 28, 2026
1. Information We Collect
We collect information you provide when creating an account (email, company name) and when using the Service (app metadata, analytics events, error reports, performance metrics, and feature flag evaluations).
2. How We Use Information
- To provide and maintain the Service
- To process billing and payments
- To send service-related communications (invoices, alerts, updates)
- To improve and troubleshoot the platform
- To enforce our Terms of Service
3. Data Retention
Analytics data is retained according to your plan's retention period. Account information is retained until you delete your account. After account deletion, all data is permanently removed within 30 days.
4. Data Sharing
We do not sell your personal data. We may share data with third-party service providers essential to operating the Service (cloud hosting, email delivery, payment processing). These providers are contractually bound to protect your data.
5. Cookies
We use essential cookies for authentication and session management. Analytics cookies are used with your consent. You can control cookie preferences through your browser settings.
6. Security
We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls. However, no method of transmission or storage is 100% secure.
7. Your Rights
You have the right to access, correct, export, or delete your personal data. To exercise these rights, visit your account settings or contact us at privacy@apext.dev.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be notified via email or through the Service.
9. Contact
For privacy-related inquiries: privacy@apext.dev
Apext Software, Phnom Penh, Cambodia.